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You and Your General Practice (patient charter)

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB).

The YYGP document published by NHS England can be found at the links below:

NHS England » You and your general practice – English

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GDPR Privacy Notice

23rd May 0201

Please see the document link below for full details of how we look after your data. GDPR Privacy Notice May […]

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Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Contact us online

There is now a new way to contact us online called PATCHS.

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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